Terms of Use

Effective Date: July 13, 2026

Welcome to Insiteful ("Insiteful," "we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of insiteful.agency, our websites, products, software, and services.

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website and services.

1. Our Services

Insiteful provides digital business solutions, including but not limited to:

• AI Voice Employees
• AI Chat Employees
• CRM implementation and automation
• Website design and development
• Website hosting and maintenance
• Search Engine Optimization (SEO)
• Marketing automation
• Reputation management
• SMS and email automation
• Workflow development
• Business consulting
• Other digital marketing and automation services

Descriptions of services on this website are provided for general informational purposes. Specific deliverables, pricing, timelines, and responsibilities are governed by individual proposals, service agreements, or statements of work. In the event of any conflict, those agreements will control.

2. Acceptable Use

You agree to use our website and services only for lawful purposes and in compliance with all applicable federal, state, and local laws.

You agree not to:

• Send unsolicited or unlawful communications
• Violate privacy or consumer protection laws
• Use our services for spam or deceptive practices
• Misrepresent your identity or business
• Attempt unauthorized access to our systems
• Interfere with or disrupt our services
• Upload malicious software or harmful code
• Reverse engineer or exploit our software or technology

We reserve the right to suspend or terminate access for misuse.

3. No Guarantee of Results

Our services are designed to improve business efficiency, customer communication, marketing performance, and lead generation.

However, we do not guarantee:

• Increased revenue
• Specific lead volume
• Search engine rankings
• Marketing performance
• Website traffic
• Business growth
• Return on investment

Every business is different, and results depend on numerous factors beyond our control.

4. AI Services Disclaimer

Many of our products utilize artificial intelligence and automation.

AI-generated content, recommendations, and communications may occasionally contain inaccuracies, omissions, or unintended responses.

While we continuously improve our systems, you acknowledge that:

• AI outputs should be reviewed before relying upon them.
• AI should not be considered legal, financial, medical, or professional advice.
• Automated systems may occasionally misunderstand user intent.
• AI responses are generated based on available information and may not always be complete or current.

You remain responsible for reviewing communications and decisions generated through your implementation of our services.

5. Client Responsibilities

Clients are responsible for:

• Providing accurate information
• Maintaining required licenses and permissions
• Reviewing content prior to publication when applicable
• Obtaining all legally required customer consents
• Maintaining compliance with applicable laws governing communications and marketing

Clients remain solely responsible for communications sent through systems we build or configure on their behalf.

6. SMS & Communication Compliance

Clients using SMS, voice, email, or automated communications are responsible for complying with all applicable laws and industry requirements, including but not limited to:

• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• A2P 10DLC registration requirements
• Applicable carrier messaging policies
• State and federal consumer protection laws

Insiteful is not responsible for communications sent by clients or for violations resulting from improper use of our systems.

7. SMS Communications

If you provide your phone number through our website or communication channels, you consent to receive calls and text messages regarding your inquiry, appointments, services, or account.

• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to unsubscribe.
• Reply HELP for assistance.
• Consent is not a condition of purchase.

SMS consent and mobile information are never sold or shared with third parties or affiliates for marketing purposes. Message delivery depends on wireless carriers and cannot be guaranteed.

8. Intellectual Property

All content on this website — including text, graphics, branding, software, workflows, designs, code, logos, videos, documentation, and AI systems — is owned by or licensed to Insiteful and protected under applicable intellectual property laws.

Except as expressly permitted, you may not copy, reproduce, distribute, modify, sell, license, or create derivative works from our content without prior written permission.

9. Third-Party Services

Our services may integrate with third-party platforms including, but not limited to:

• CRM providers
• Payment processors
• Website hosting providers
• AI platforms
• Communication providers
• Analytics providers
• Scheduling platforms

We are not responsible for interruptions, outages, policy changes, pricing changes, or other issues caused by third-party providers.

Your use of those services remains subject to their respective terms and policies.

10. Service Availability

While we strive to maintain reliable services, we do not guarantee uninterrupted or error-free operation.

We reserve the right to modify, suspend, discontinue, or update any portion of our services at any time without prior notice.

11. Limitation of Liability

To the fullest extent permitted by law, Insiteful shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your use of our website or services.

This includes, but is not limited to:

• Loss of profits
• Lost business opportunities
• Loss of revenue
• Loss of data
• Service interruptions
• Security incidents
• AI-generated errors
• Third-party service failures

Your use of our services is at your own risk.

12. Indemnification

You agree to defend, indemnify, and hold harmless Insiteful, its owners, employees, contractors, affiliates, and partners from any claims, damages, liabilities, expenses, or legal fees arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of applicable laws
• Communications sent through systems we build or configure
• Your misuse of AI or automation tools

13. Force Majeure

Insiteful shall not be liable for delays or failures resulting from causes beyond our reasonable control, including natural disasters, acts of government, internet outages, cyberattacks, labor disputes, utility failures, or third-party service interruptions.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles.

15. Changes to These Terms

We may revise these Terms from time to time.

Updated versions will be posted on this page with a revised Effective Date. Continued use of our website or services after changes become effective constitutes acceptance of the revised Terms.

16. Contact Information

If you have questions regarding these Terms, please contact us:

Insiteful
2232 Dell Range Blvd, Ste 245-3204
Cheyenne, WY 82009
Email: info@insiteful.agency
Phone: (307) 275-7203